Stillhouse Luxury Pet Hotel

Things to Know ........

Feeding

It is recommended that your pet be provided a consistent diet in order to minimize digestive upset.  We strongly urge you to bring the food that your pet is accustomed to eating.  The food may be provided with the bag and a scoop, a tub/bin and scoop, or separated in individual meal sized zip-lock baggies.  For your convenience, you may also provide a large bag/container of food and indicate how it is to be portioned out to your pet.  If you do not provide your pet's food, we provide - at an additional charge.

NOTE:  We use stainless steel.  You DO NOT need to provide bowls unless your pet requires a special type of feeder.

Pet Luggage and Bedding

Because we would like for your pet to feel truly "at home" while at our hotel, you are encouraged to bring items from home to be placed in the hotel room along with your pet (i.e. bedding, blanket.... a favorite chair!).  Any item that you bring for your pet will remain in the room - unless taken out to be washed (i.e. blankets, pillows).  To insure that these items are identified as belonging to your pet, please make sure that all items are labeled with your name and your pets name.  We will not be responsible for items that are not labeled.  Any labeled pet luggage and/or carriers can be stored at our hotel until checkout.

Emergencies

In case of emergency, we will contact the designated person and/or veterinarian identified on your hotel record.  If the designated contact and/or veterinarian are not available we will contact Aztec Pet Hospital.   If your vet and Aztec Pet Hospital are not available we will contact the After Hours Emergency Vet Clinic in Killeen.  Emergency medical expenses incurred on behalf of your pet are your responsibility and must be paid at check out.